Terms of Use
1. Introduction
Welcome! You are entering into this Agreement with Brides Love a Sale, LLC (“Second Look”, “We”, “Our”, or “Us”). When You (individually, or the entity that You represent, each a “User”) access Our Services, You are agreeing to the Terms of Service (the “Agreement”) below. By accessing the Services, You agree to be bound by this Agreement, and any additional terms referenced herein, including Our Privacy Policy which sets out the terms in which We process any Personal Data collected from You, or provided to Us. If You do not agree to this Agreement, or any additional terms referenced herein, You must not access the Service. In agreeing, You also represent that You have the authority to bind Yourself and/or the company You represent. Capitalized terms are as defined throughout this Agreement. As we may modify any terms herein at any time You should periodically visit this page to review all current terms.
Please read these terms carefully as they contain, to the extent legally allowable in your jurisdiction, an agreement to arbitrate as well as other important legal rights, remedies, and information.
2. Services
This Agreement applies to all Second Look services, including the websites located at https://www.secondlook.co and the Instagram user name @secondlook.co (collectively, the “Service(s)”). The Service provides an online social marketplace where Users can list and sell items (“Items”). Users who purchase Items are called “Buyers”, and Users who sell Items are called “Sellers”. Users may be both Buyers and Sellers on the Service. In using the Service Buyers and Sellers enter into a contract for the sale and purchase of Items directly between themselves, and Second Look is not a party to such sale or purchase. By using the Services as a Buyer and/or Seller, You represent, covenant and agree that you will not directly or indirectly contact or communicate with a user identified on the Services outside of the Services to solicit a transaction.
There are risks that you assume when dealing with others, and these risks are borne by You alone, and not Second Look. You are solely responsible for your evaluation of, and decision to use, the Service, Buy, Sell, or transact any business or communications on the Service, and will be liable for all of Your actions on the Service. Second Look is not liable for any of Your actions on the Service.
3. Registration
You are responsible for Your use of the Service, and any use of the Service made using the information You provide to Us. The personal information You provide to us is governed by the Privacy Policy. You acknowledge Second Look may establish policies and practices concerning use of the Service, including policies that may delete or remove content or data, and any other policies and practices in Second Look’s business interest. You further acknowledge that Second Look reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice. The Service is not available to minors (people under the age of majority in their state or province of residence). The Service is not available to temporarily or permanently suspended members of the Service. Second Look reserves the right to refuse access to the Service, or terminate the account of any User, at its sole discretion and for any reason or no reason at all. You are responsible for maintaining the confidentiality of your password and account and will be fully responsible for any and all activities that occur under your account. You agree to immediately notify Us of any unauthorized use of Your account or any other breach of account security. Second Look will not be liable for any loss or damage arising from your failure to comply with this Section.
4. Third Party Services
Second Look may provide to You, or provide Your Content to, certain third party services or third party service providers (collectively, "Third Party Service(s)") which may also provide to You links to sites, email and telephone correspondence and other offers outside of the Second Look network. Such Third Party Services are provided "AS IS" without indemnification, support, or warranty of any kind, and this Agreement does not apply to Your use of any such provided Third Party Services. You are responsible for evaluating whether You want to access or use such Third Party Services, and, in certain circumstances where required or applicable, may opt-out from such Third Party Services available outside of the Second Look network, or may choose to not utilize such Third Party Services at any time. We reserve the right to suspend Third Party Services at any time. You should review any applicable terms and/or privacy policies of a Third Party Service before using it or sharing any information with it, because You may give the operator permission to use Your information outside of what You have agreed to herein. Second Look is not responsible for, nor endorses any features, content, advertising, products or other materials on or available from such Third Party Services.
5. Third Party Material
Second Look will not be liable in any way for (1) any items or content on the Service provided by third parties, other users, or at the direction of users (all, “Third Party Materials”), or (2) any errors, omissions, loss, or damage of any kind as a result of such Third Party Materials on the Service; and you acknowledge that Second Look does not, and is under no obligation, to review, screen, or inspect any Third Party Materials on the Service, although Second Look reserves the right to do so, and remove Third Party Materials at Our sole discretion. You agree that you bear all risk associated with the use, reliance, condition, accuracy, completeness, or usefulness of Third Party Materials.
6. Your Responsibilities
You are solely responsible for all information, descriptions, pictures, listings, data, text, media, comments, items, messages, purchases, sales or any other materials (“Content”) that you upload, post, publish, transmit or display (“Post”) via the Service. The following are examples of Content, Postings, or Use of the Service that is illegal or prohibited by Second Look. Second Look may investigate, take legal action, or perform any other action it deems necessary or warranted in managing the Service, Your Content, Posting, or Use, without limitation, including preservation of such information for investigative purposes.
You agree to not use the Service to (1) provide any Content, Postings, or otherwise that are unlawful, harmful, violent illegal, infringing on third party rights, objectionable, pornographic, libelous, invasive, encouraging money laundering, gambling or any other unlawful or unwarranted behavior, (2) violate any law, rule, or regulation, including any anti-spam, data privacy, or other restriction that may be applicable to Your use of the Service, (3) create any derivative works or reverse engineer any part of the Service, or put unreasonable load on the Service infrastructure or disrupt the networks connected to the Service, (4) promote any illegal activity or enterprise, (5) stalk, harass, bully, impersonate or solicit information from anyone, (6) copy, scrape, harvest or use automated systems to collect contact information from the Service for use outside of those intended by this Terms of Service, (7) to sell or transmit anything you don’t have a right to sell or transmit under law or existing relationship, (8) pose a privacy or security risk, (9) infringe on anyone’s intellectual property, (10) spam any users with email, junk mail, fraud, schemes, or the like, or (11) transmit or upload viruses, worms, or interfere with the Service, or (12) take any action or inaction which Second Look, in its sole judgement, believes is questionable or could cause harm or liability.
7. Your Content
As Users of Our Services, all information, including Content, that You post, transmit or submit through Our Services is intended to be shared with other Users. By submitting any Content to us, You hereby represent and warrant that You own all rights to the Content or, alternatively, that You have the right to give us the license described below, including the correct and legal permissions and consents for any personally identifiable information you may provide to, or upload by way of, the Second Look Service(s). By posting or otherwise transmitting any User Content you hereby grant and will grant to Second Look and its affiliated companies a nonexclusive, worldwide, royalty free, fully paid up, transferable, sublicenseable, perpetual, irrevocable license to copy, display, transmit, perform, distribute, store, modify, make derivative works of and otherwise use in any manner your User Content in connection with the operation of the Service or any other products or services of Second Look, or the promotion, advertising or marketing thereof, in any form, medium or technology now known or later developed (including without limitation publishing your User Content on the Internet or on Third Party Services such as Instagram, sharing it with blogs, etc., and allowing other users to share listings that include your User Content). You further represent and warrant that the Content does not infringe on the intellectual property rights, privacy rights, publicity rights, or other legal rights of any third party. We are not under any obligation to review any Content submitted or posted by Our Users for Posting to Our Services, although We reserve the right to do so with or without notice, to prevent or rectify any alleged violations of this Agreement or any applicable law. We reserve all defenses made available to us by the Communications Decency Act and any other applicable laws, rules, or regulations. We may refuse to accept or display the Content, and may remove or delete all or any portion of the Content at any time. You understand that Second Look is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such Content, and that such Content is not the responsibility of Second Look. You further understand and acknowledge that You may be exposed to Content that is inaccurate, offensive, indecent, or objectionable, and You agree to waive, and hereby do waive, any legal or equitable rights or remedies You have or may have against the Second Look Parties with respect thereto. Unless explicitly noted, any and all Content You upload is not considered confidential by Second Look, will be treated as public information, and You agree and understand is intended to be shared with other users of our Services as well as third parties, all in Second Look’s sole discretion, and Second Look has no control or liability over what other users do with your Content. You understand and agree that Second Look will not be liable for any treatment of your Content as confidential and waive all rights with respect to any such claims of confidentiality. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the Site or the Service (“Submissions”), provided by you to Second Look are non-confidential and Second Look shall be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you. If you do not agree that your Content will be considered public and will not be considered confidential, you must not use the Service.
8. Intellectual Property Rights
You acknowledge the Service contains images and descriptions that are third party content (“Service Content”) that is protected by copyright, patent, trademark, trade secret, or other proprietary rights and laws. Second Look retains all rights to Our intellectual property. You agree you will not copy, modify, scrape, distribute, create derivative works, or the like, or do or perform any other action with the Service Content or Second Looks intellectual property that you are exposed to through our Service not explicitly authorized by this Agreement. Any use of the Service or the Service Content other than as specifically authorized herein is strictly prohibited. All goodwill generated from the use of Second Look Trademarks will inure to our exclusive benefit. Any rights not expressly granted herein are reserved by Second Look. Other company, product, and service names and logos used and displayed via the Service may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to Second Look.
9. Infringement Policy
Second Look respects the intellectual property of others and ask that our Users do the same. Although Second Look is under no obligation to do so, it will make all reasonable efforts to investigate notices of alleged infringement or violations of intellectual property laws and take actions regarding such infringement where applicable. If you believe your work has been copied in a way that constitutes infringement or your intellectual property rights have been violated, please provide Second Look with the following information: (1) confirmation you are owner, or authorized to represent owner of the intellectual property (2) description of your work (3) description of the infringing work, and (4) a statement that you believe use of the work is not authorized. If you work is removed due to infringement and You believe it is not infringing, please provide Second Look with (a) confirmation you are owner, or authorized to represent owner of intellectual property (b) identification of removed content and description, (c) statement of good faith regarding ownership of the intellectual property, (d) your contact information and a consent to submitting to federal courts located in the Central District of California and a statement to accept service of process regarding the alleged infringement. Second Look will endeavor to resolve counter-notices in 10 to 14 business days, and will provide the original complaining party an opportunity to seek a court order against the counter-claiming party, and in the event no order is sought, may allow the original content to be reposted. Please contact us at hello@secondlook.co (Subject line: Takedown Request).
10. Purchase and Sale Transactions
Risks, No Warranty. You assume certain risks in using a marketplace service such as Second Look. Second Look is not involved with, nor provides a warranty for, any transaction between Buyer and Seller, nor has title to any Items, and is not the Buyer or Seller in any transaction. You as a Buyer and/or Seller assume, agree, and understand You bear all of the risks in selling or purchasing of items on the Service.
Fees. Registering for the Service is free, however, Second Look charges certain fees for various transactions through Your use of the Service as set forth in the Fee Policy. Al amounts are quoted in US dollars unless otherwise stated.
Prohibited items. Second Look prohibits the listing or sale of any Item that is illegal to sell under any applicable law, statute, ordinance, or regulation. Second Look prohibits the listing or sale of counterfeit items.
Sellers. You agree that You have all rights necessary to sell the Items you make available, and will describe such Items truthfully, accurately, and completely.
Buyers. You are solely responsible for reading and reviewing the Item listing before making an offer or purchasing. The contract to purchase is between You and the Seller, not Second Look.
Purchases. Buyers may offer to purchase Items from Sellers, and once accepted, this is considered a purchase, and a binding contract. Upon purchasing an Item, a Buyer is obligated to remit payment for the Item to Second Look (as a limited payment agent) including any shipping or additional fees listed. Second Look is not an auctioneer, nor is it a Seller or carrier. Services may include pricing and listing, but Second Look is not a Buyer or Seller of Items. Second Look may delay any Purchase for purposes of fraud detection or to protect users from other illegal or wrongful activities. All Purchases are final, with no returns, refunds, cancellations, or retractions allowed, except where (a) Buyer cancels an order within three (3) hours of purchase, or (b) the Purchase is cancelled where explicitly permitted by Second Look or where applicable, a Seller.
Shipping. Unless otherwise agreed between Buyers and Sellers, Buyers are responsible for paying any shipping costs incurred with respect to their purchased Item. Seller must provide its own shipping to deliver the Item to the Buyer. Second Look is not liable or otherwise responsible if an Item is lost, damaged, late, or arrives not as expected to Buyer.
Taxes. Second Look is not a Buyer or Seller of Items, nor is it an auctioneer, Seller, carrier or marketplace facilitator, and (2) does not own or operate the infrastructure or technology that brings Buyers and Sellers together. Because Second Look has no involvement in the negotiation of sales or payment processing or the shipping of Items to Buyers, Second Look does not track sales amounts or transaction volumes in any state.
Payments. Buyers may pay for Items using payment methods approved by Second Look, and Second Look will receive payment from Buyer on behalf of Seller. By submitting payment information to Second Look You authorize Second Look to store that information and with your confirmation, charge You for any Items purchased.
Fee Modifications. We may change or discontinue, temporarily or permanently, some or all fees for the Service, and such changes will be effective upon Our revision of the Fee Policy.
Returns. All sales are final. Second Look does not process returns. If an Item is not as described on the Service, you the Buyer, are required to attempt to resolve the issue with the Seller independently.
11. Disclaimer of Warranties
YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAWS, SECOND LOOK EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SECOND LOOK MAKES NO WARRANTY THAT (I) YOU WILL BE ABLE TO SELL OR PURCHASE ANY ITEMS THROUGH THE SERVICE OR THAT THE SERVICE WILL OTHERWISE MEET YOUR REQUIREMENTS, (II) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, OR (IV) THE QUALITY OF ANY GOODS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS.
SECOND LOOK MAKES NO GUARANTEE REGARDING THE AUTHENTICITY, QUALITY, SAFETY, OR LEGALITY OF ANY ITEMS OFFERED OR SOLD, NOR THE TRUTH OR ACCURACY OF ANY LISTINGS, OR ABILITY OF BUYERS AND SELLERS TO TRANSACT ANY BUSINESS ON THE PLATFORM.
12. Limitations on Liability
Second Look is not liable for (1) any Content posted on Our Services; (2) purchases, sales, or other obligations that may arise between Users; (3) any damages that result through Your use of Our Services; (4) any negative or critical comments that may be posted by other Users through the Services; (5) any of the Third Party Service(s) You may be provided pursuant to Your use of the Services; (6) any third party personally identifiable information you upload or provide to Second Look pursuant to the Services (7) any cost of substitute goods or services.
You are solely responsible for your interactions with other users, including any purchase or sale transactions. You agree Second Look will have no liability or responsibility with respect to such interactions, purchases, or sales. Second Look reserves the right but is under no obligation to become involved in any dispute between You and another user.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU UNDERSTAND AND AGREE THAT IN NO EVENT SHALL SECOND LOOK BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SERVICE, WHETHER OR NOT SECOND LOOK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, OR FROM ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF THE SERVICE, ON ANY THEORY OF LIABILITY (INCLUDING CONTRACT, TORT INCLUDING NEGLIGENCE, OR HOWSOEVER OTHERWISE) ARISING OUT OF, IN CONNECTION WITH, OR RESULTING FROM (1) THE USE OR INABILITY TO USE THE SERVICES; (2) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICES; OR (3) ANY OTHER MATTER RELATED TO THE SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES WILL SECOND LOOK BE LIABLE TO A USER, REGARDLESS OF WHETHER THE CLAIM IS BASED IN CONTRACT, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, FOR MORE THAN THE GREATER AMOUNT OF (1) FEES THAT YOU HAVE PAID TO SECOND LOOK AS A SELLER IN THE LAST SIX (6) MONTHS, OR, (2) ONE HUNDRED U.S. DOLLARS (USD $100).
THE LIMITATIONS OF THIS SECTION WILL NOT APPLY TO ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY LAW. Our licensors and service providers will have no liability of any kind under this Agreement. Unless such restriction is prohibited by applicable law, You may not bring any claim under this Agreement more than twelve (12) months after the cause of action arises.
13. Indemnity
You agree to release, defend, indemnify and hold Second Look and its agents, affiliates and employees (collectively, “Indemnitees”) harmless from any legal claim or demand (including reasonable attorney fees) that arises from Your actions (or inactions), Your use (or misuse) of our Services, Your breach of the Terms, or You and Your account’s infringement of someone else’s rights. If you are a California resident, you waive California Civil Code Section 1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.” If you are a resident of another jurisdiction, you waive any comparable statute or doctrine.
14. Mobile Services
When you access the Service through a mobile device, you may incur a fee for data usage or other associated costs from your wireless provider. You agree that You are solely responsible for Your use of the Service on your mobile device and adherence to your wireless provider’s terms and conditions.
16. General
16.1 Governing Law
Each party will comply with all laws, rules, and regulations applicable to this Agreement. This Agreement shall be governed by the laws of the State of California without giving effect to its principles regarding conflicts of law. All disputes shall be resolved exclusively in state or federal court in Los Angeles County, California. You acknowledge that the Services are of United States origin and agree to comply with all export laws and regulations of the United States.
16.2 Dispute Resolution, Arbitration Agreement
PLEASE READ THIS SECTION CAREFULLY.
Second Look is always interested in resolving disputes amicably and efficiently. If you have any concerns or disputes regarding the Service provided by Second Look please email hello@secondlook.co. Any unresolved dispute shall be settled by binding and confidential arbitration, notice of which must be sent by You to Second Look, per the Notice provision set forth herein, and describe the nature of the claim and relief sought. If resolution is not reached within sixty (60) calendar days You or Second Look may commence an arbitration proceeding. The arbitration will be conducted in a forum convenient to both parties, and if the claims involved total less than US$10,000, then will be conducted through document submission or telephonic hearing unless in person arbitration is legally required. Arbitration shall be subject to the Federal Arbitration Act, or applicable binding arbitration in your jurisdiction. The arbitration will be governed by the AAA’s Commercial Arbitration Rules and, if applicable, the Supplementary Procedures for Consumer Related Disputes. If the value of the relief sought is USD $10,000 or less, at your request, Second Look will pay all Arbitration Fees. Notwithstanding the foregoing, Second Look may seek injunctive or other equitable relief to protect its intellectual property rights in any court of competent jurisdiction. YOU ARE HEREBY GIVING UP YOUR RIGHT TO GO TO COURT. Arbitrator decisions are as enforceable as any court order and are subject to VERY LIMITED REVIEW BY A COURT. Any claims brought by you must be bought in an individual capacity, not as a class member in any representative proceeding. An arbitrator may not consolidate individuals’ claims. The arbitrator will not have authority to award damages in excess of the amount allowed by this Agreement. The arbitrator also shall be authorized to grant any equitable remedy or relief it deems just and equitable and within the scope of the Agreement. All aspects of the proceeding, ruling, decision, or award will be considered confidential between the parties. The arbitration award shall be final and binding upon the parties without appeal or review except as permitted by California law or United States federal law. This Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state, provincial or local agencies, and such agencies can, if the law allows, seek relief against us on your behalf. Notwithstanding anything to the contrary herein, any change made to this Arbitration Agreement may be rejected by You within thirty (30) calendar days of such change, and in the event of such rejection, the terms of the original Arbitration Agreement language will apply.
16.3 Severability, Headings, Non-waiver
The unenforceability of any provision of this Agreement will not affect the enforceability of any other provision. If any provision of this Agreement is deemed to conflict with another, Second Look will have the sole right to elect which provision remains in force. Headings are provided for convenience only. We reserve all rights under applicable law. Our non-enforcement of any provision of this Agreement or under applicable law will not be construed as Our waiver of any enforcement rights under the same or different circumstances at any time in the future.
16.4 Modifications
THIS AGREEMENT AND THE SERVICES DESCRIBED HEREIN ARE SUBJECT TO CHANGE BY SECOND LOOK IN ITS SOLE DISCRETION AT ANY TIME. Second Look may modify or discontinue the service with or without notice. Second Look is not liable to You or any third party for any such modification or discontinuation. When changes are made to this Agreement, We will make a new copy of the Agreement available by posting on Our Site or through the Services. Changes will be effective immediately. Your continued use of the Service after the date any such changes become effective constitutes your acceptance of the new Terms. If you do not agree to abide by these or any future Terms, do not use or access (or continue to use or access) the Service.
16.5 Termination
We may suspend or terminate the Services or Your account at Our discretion without explanation, notice, and liability to Second Look including removing and discarding any items or content within the Service, for any reason, though We will strive to provide a timely explanation. Any suspected fraudulent, abusive or illegal activity that may be grounds for termination of your use of Service, may be referred to appropriate law enforcement authorities. You may terminate this Agreement by contacting closing Your account for the Service. Second Look will not have any liability whatsoever to You for any suspension or termination. All provisions of this Agreement which by their nature should survive termination shall survive termination, including ownership, fees, warranty disclaimers, indemnity and limitations of liability.
16.6 Export Controls and Laws
All Services may be subject to export control laws in your applicable jurisdiction. You agree that you will not, and are solely responsible for any violation of, such export control laws.
16.7 Electronic Communication, Documentation
When you use the Service or send e-mails to us, you are agreeing to communicate with us electronically. This Agreement and any other documents reference herein will be considered a “writing” or “in writing” to comply with applicable legal requirements, and are legally enforceable between the parties. Printed versions of this Agreement and the documents referenced herein will be admissible in any legal proceeding.
16.8 Notices
You agree We will provide notices and messages to You within the Services, or if required, via email or regular mail. You may provide Second Look notice and will be deemed provided once received by Second Look, addressed via mail to the address noted in the Questions, Comments section below.
16.9 Questions, Comments
Please contact us with any questions, comments, or to report a violation of this Agreement:
Second Look, hello@secondlook.co
17. Geographic Specific Provisions
17.1 Users in California
Notwithstanding anything to the contrary in the rest of the Agreement, the following takes precedence with respect to Users in California:
17.1.1 California Civil Code. Under California Civil Code Section 1789.3, users of the Service from California are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.
17.2 Users in Canada
Notwithstanding anything to the contrary in the rest of the Agreement, the following takes precedence with respect to Users in Canada:
17.2.1 Arbitration. The Arbitration Act, RSBC 1996, c. 55 (the “Act”) governs the interpretation and enforcement of the Arbitration Agreement and any reference to the American Arbitration Association (“AAA”) is deemed replaced with the British Columbia International Commercial Arbitration Centre (“BCICAC”). If there is an inconsistency between the Arbitration Agreement and the Act, the Arbitration Agreement will prevail.
17.2.2 Governing Law. These Terms shall be governed by the laws of the Province of British Columbia without regard to its conflict of law provisions, and you agree to the personal and exclusive jurisdiction of and venue in the provincial courts in Vancouver, British Columbia and waive any objection to such jurisdiction or venue.
17.2.3 Language of Terms English shall be the language of these Terms and the parties waive any right to use and rely upon any other language or translations. Il est la volonté expresse des parties que les présentes Conditions d’utilisation et tous les documents qui s’y rapportent soient rédigés en langue anglaise, exception faite des documents pour lesquels la loi exige l’usage exclusif du français.
PRIVACY POLICY
Privacy Notice
Second Look is committed to protecting the privacy of its users and the information that You share in connection with your use of the Second Look services. This privacy policy (“Privacy Policy”) describes the privacy practices of Brides Love a Sale, LLC (collectively, “Second Look”, “we”, “us” and/or “our”) with respect to information, including personally identifiable data, personally identifiable information, personal information, or similar identifiable data that identifies you as an individual personally as defined under applicable law (“Personal Data”) that we collect about individuals (“You” and/or “You”), including through any of our websites or any other services (including Third Party Services) or offerings which may reference this Privacy Policy (the “Services”)(all of the Your data or information received by, or generated through Your use of, the Second Look services, including Personal Data defined broadly herein as “Information”). Any Services may also provide additional policies which will govern how Second Look processes the information with respect to that specific product, service, or promotion. By submitting Information through our Services, you agree to the terms of this Privacy Policy, our Terms of Service as well as any other documentation referenced herein. If you do not agree you should discontinue use of the services immediately. Second Look retains the right to deny or suspend access to anyone we reasonably believe has violated any provision of this Privacy Policy.
Table of Contents
· Information That We Collect and How We Use It
· Legal Basis on Which Second Look Collects Your Personal Information
· Sharing Your information
· Your Rights and Choices
· Cookies, Flash, and Other Means of Automated Collection
· Data About Others
· A Note About Children
· Other Websites, Applications, and Services
· International Data Transfers
· Security
· Verification
· Changes to Second Look’s Privacy Policy
· Contacting Second Look
· Important Information for California Residents
Information That We Collect and How We Use It
Information That You Provide Us. We will collect Information that you provide to us when you use the Services, such as when you (1) create an account; (2) make a purchase; (3) participate in giveaways, events or promotions; (4) send questions or comments via the Service, email, Instagram direct message or chat to Second Look or other users; (5) fill out surveys; or (6) otherwise communicate with us or other users through or about the Services. We will also collect information when you sign up for marketing emails, giveaways, events or other opportunities through Second Look. Second Look uses a variety of technologies to collect Information. We also use Information to improve our Services, including for analytics purposes. We may use aggregated, non-personally identifying information to operate, analyze, improve, and optimize our website and service we may collect Information from you, as further described herein. Aggregated, non-personally identifying information is not your Information.
The Types of Information That You Provide Us. Pursuant to Your sign up and use of the Services, You may provide data to Second Look such as:
· Contact data. Such as name, address, and phone number
· Profile data. Such as username, password, picture, interests, preferences, and merchandise sizing
· Demographic data. Such as postal code, gender, and age
· Your data. Such as text, audio, photo, video and metadata content regarding Your uploads
· Transaction data. Such as payment and other details connected to Your purchases and/or uploads
· Communication data. Such as questions and feedback You send to Us
· Financial data. Such as account numbers, payment card information, and related details
· Usage data. Such as tracking information regarding Your use of, and interaction with, the Services
· Marketing data. Such as email preferences
· Analytics data. Such as data We create through analysis of Your use of the Services
· Other data. Any other data not specifically listed here collected regarding Your use of the Services
Information We Collect from Third Parties. You may provide Us Information from various third party services, and we may also obtain Information from various third party services about You, including but not limited to Instagram and Pinterest (“Third Party Services”). In enabling these Third Party Services You will share data between such Third Party Service and Second Look. The transfer of Your data from such Third Party Services is governed solely by the settings, policies, and your agreements with those Third Party Services. You are solely and completely responsible for those policies, agreements, and settings. We are not responsible for your agreement with, or the actions take by, such Third Party. We may add this information to the information we have already collected from you via our Services in order to improve the Services we provide to you. Note that we may also obtain Information about You from other third parties, such as marketing partners, publicly available sources, and data providers. If you withdraw our ability to access certain information from a third-party platform or social media network, that choice will not apply to information that we have already received from that third-party.
How We Use The Information We Collect. We collect, hold, use and disclose your Information in connection with the Services and features of our Service. Here are some examples of how we use Your information:
· To provide, develop and enhance the Service
· Provide and deliver products, information, and the Service itself to you
· Process and fulfill orders
· Enable security features, remembering Your device, sending You security codes
· Enable social features, such as connecting You with other users and Third Party Services
· To provide users with communications, materials, and marketing announcements
· Perform any other actions deemed necessary by Second Look to provide the Services
Additional Usage Of Your Information. Additionally, we may use Your Information to (1) analyze and improve the service (2) send You marketing related communications (3) deliver advertising to You, as well as other users and our partners (4) comply with any law, rule, or regulation, including law enforcement requests such as subpoenas or other requests from legal authorities (5) protect our, Your, or others’ rights, including privacy rights, (6) prevent fraud (7) create anonymous, aggregated data.
Legal Basis on Which Second Look Collects Your Personal Information
Second Look collects and processes your Information on the basis of different legal grounds, depending on the nature of the Information being provided and the type of processing involved, as follows:
· Performance of a Contract. Some of the Information processed by Second Look is performed on the basis that it is necessary for the performance of our agreement with you, or in order to take steps at the request of the user prior to entering such an agreement.
· Legitimate Interest. A second ground relied upon by Second Look for other types of processing of your Personal Information is that it is necessary for the purposes of legitimate interests pursued by Second Look. Such legitimate interests will include where Second Look sends you marketing about our products and services, where we believe you have a reasonable expectation that we will perform a particular type of processing on your behalf, or where such processing is strictly necessary for fraud detection and prevention. Second Look will only rely on such a ground where an assessment has been performed balancing the interests and rights involved and the necessity of the processing in order to provide our services, products and features to you.
· A Legal Obligation. A third ground relied upon for certain types of processing is that it is necessary in order to allow Second Look to comply with a legal obligation.
· Consent. Finally, in certain situations Second Look relies on your consent in order to process your Personal Data, such as marketing communications.
Sharing Your information
We share your Information with third parties in the following circumstances or as otherwise described in this Privacy Policy:
· Business Partners, Affiliates, Advisors and Transfer Participants. We may share your Information with our professional advisors (such as financial, insurance, legal, accounting, or otherwise), or any other company, to fulfill obligations and requests, to deliver provide users information about Second Look and other purposes in Second Look’s sole discretion in its provision of the Services. Second Look does not control how a business partner may use your Personal Information. Our business partners are responsible for managing the use of Personal information collected in these circumstances. We may also share your Personal Data with other Second Look services including those which you are not a user for purposes consistent with this Privacy Policy.
· Service Providers. Second Look will share your Information with companies that provide a service to Second Look, such as database maintenance, identity verification, fraud monitoring, payment processing, storage, hosting, etc.
· Third Parties. If you enable features or functionality that connects the Service to a third party platform such as a social media network (each, a “Third Party”), then we may disclose Your Information to such Third Party, and do not control the Third Party’s use of Your Information. Additionally, we may share information about You with additional third parties, whether or not authorized by You, in our provision of the Services.
· Other Users. We will share Your Information with others users, including to sellers when you make a purchase on the Service, or to the broader user base when You upload Information publicly. We do not control how other users will utilize Your Information.
· With Your Consent. We will share Your Information in addition in the method and to those listed herein with Your consent, and as described in such consent.
· Publicly. As an essential element of the Service, most of the Personal Information you provide to us when you register or update your profile is displayed on your profile and intended to be shared with other users. Your photos, posts, and other content you post to the Site are also meant for public consumption. We may display this content through our Services, and further distribute it to a wider audience through third party sites and services. Once displayed on publicly viewable web pages, that information can be collected and used by others. We cannot control who reads your postings or what other users may do with the information that you voluntarily post, so it is very important that you do not put any sensitive, confidential, or any other information you do not wish to be shared in your posts. Once you have posted information publicly, while you will still be able to edit and delete it on the Service, you will not be able to edit or delete such information cached, collected, and stored elsewhere by others.
· Authorities. We will share Your information with law enforcement, government authorities, or other parties as, and if, required by law or in good faith that the action is necessary to comply with legal obligations, protect individuals (including Your) rights and safety, or to protect, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activity.
· Feedback. We may share and publish any feedback we receive from you. We may identify you by your first and last name and may also indicate your home city and/or Instagram account name. We may post any feedback on the Service from time to time. If you make any comments on a blog or forum associated with Second Look, or on the Second Look Service, you should be aware that you have no reasonable expectation of privacy and that any Personal Data you submit there can be read, collected, or used by other users of these forums, or the Service and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs and forums or on the Service.
Your Rights and Choices
In addition to the other rights set forth in this privacy policy and at law, the following rights are available to You explicitly through Your use of the Service:
· Access, Update and Delete Information. You may access, review update, and delete Your Information (or Your account in its entirety) from Second Look at will through Your use of the Service. In addition, You have the right to request Second Look perform these actions directly. Second Look reserves the right to verify any such requests, and may charge you a fee for such request, where allowable. In certain instances, Second Look may be unable to fully comply with such request, or may reject such requests, and will make best efforts to provide an explanation to you as to why such request was unable to be complied with or rejected. Please note that we may be required (by law or otherwise) to retain this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). We may retain certain Personal Data indefinitely, unless you delete it or request its deletion. We keep your personal information for no longer than necessary for the purposes for which the personal information is processed. We may retain your information for to satisfy applicable governmental laws, regulations, investigations, proceedings or for reasonable backup, archival, audit, legal or other similar purposes.
o email hello@secondlook.co for any issues You may encounter in exercising the rights set forth herein
· Withdraw Consent. You may withdraw any consent you have provided Second Look at any time, however withdrawing such consent may limit or restrict Your use or access of our Services.
· Email Communications and Opt Outs. We may send you emails, including marketing, promotional, and third-party related communications. You may opt out of these emails at any time by unsubscribing or selecting this option through our Services. Note that You may need to opt out from each Second Look Service individually. Despite your election, we may still be required to send you Service-related communications, including any updates to our terms of service or this Policy.
· Do Not Sell.
We do not sell your Personal Data or use services that collect information from You (like advertisers).
· Do Not Track.
Our Service currently does not respond to “Do Not Track” (DNT) signals and operates as described in this Privacy Policy whether or not a DNT signal is received. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Cookies, Flash, and Other Means of Automated Collection
We, and our service providers and business partners may automatically collect Information such as device data (operating system, version, model, identifiers, etc.) and online activity data (websites visited, location, screens viewed, etc.) through automated means such as Cookies, Flash-based LSOs, web beacons, and similar technologies, including collection through third party software development kits (any of which may also enable third party information collection through our Services).
These means of Automated Collection may also help provide functionality to our Services, allow You to save passwords, and generally monitor Your use and our provision of the Service.
You may instruct your browser to stop accepting cookies at any time or set your browser to prompt you before accepting cookies. Please consult your browser’s settings for further technical information. If you do not accept cookies, you may not be able to use all portions or functionality of the Service. You are responsible for all control over your browser, mobile device, or other applications that control the settings of these means of automated collection.
Data About Others
You may refer friends or share information of third parties through the Service. When you provide such information, you agree you have the rights to upload such information. We rely upon you to obtain whatever consents may be required by law to allow us to use such information. You or the third party whose information you’ve provided may contact us to request the removal of this information from our database.
A Note About Children
Second Look does not intentionally collect Information from individuals under the age of 13. If you are under 13 please do not submit any Information through the Service. If we learn that we have received Information from a child under 13 we will attempt to delete the Information as soon as possible. If you believe we may have Personal Data from a child under 13 please contact us.
Other Websites, Applications, and Services
This Privacy Policy applies only to the Services. The Services may contain links to third party websites, applications, and services (“Third Party Offerings”). Second Look does not endorse or represent such Third Party Offerings. Additionally, Second Look’s content may be included in Third Party Offerings not associated with us. We do not control, and are not responsible or liable for, such Third Party Offerings. Please review the terms and policies of Third Party Offerings before engaging with third party websites, applications, and services.
International Data Transfers
We are headquartered in the United States and may share Personal Data with service providers and other recipients in the United States and worldwide, including jurisdictions where privacy laws applicable to those recipients may not be as protective as those in your jurisdiction and we will not necessarily ensure they meet the particular requirements of your local privacy laws. We may be required to disclose Personal Data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Security
No Internet, email or other electronic transmission is ever fully secure or error free, so you should take special care in deciding what information you send to us in this way. Your information may be stored with third-party cloud service infrastructure providers.
Verification
We reserve the right to verify your identity by means acceptable to Us to process your requests to exercise your information, access or deletion rights. You may designate an authorized agent to make a request on your behalf pursuant a valid power of attorney, the requester’s valid government-issued identification, and the authorized agent’s valid government issued identification. We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.
Changes to Second Look’s Privacy Policy
We may update this Privacy Policy from time to time and for any reason. We may, and if required by law will, also provide notification of changes but you are ultimately responsible for consulting this Privacy Policy for regular changes. Modifications will be effective upon updating of this Privacy Policy unless otherwise stated by Us. Continued use of our Services shall indicate your acknowledgement of such changes and agreement to be bound by the terms of such changes. If you do not agree, you should immediately discontinue your use of the Services.
Contacting Second Look
All inquiries regarding this Privacy Policy should be directed to hello@secondlook.co. Please provide all relevant information and detail in such inquiry. We will make best efforts to respond in a reasonable period of time and may consult with third parties in addressing your inquiry. Additionally, you may have the right to provide inquiries directly to relevant data protection authorities, as may be applicable in your jurisdiction.
Important Information for California Residents
This section applies only to California residents. For purposes of this section, “Personal Information” has the meaning given in the California Consumer Privacy Act of 2018 (“CCPA”) but does not include information exempted from the scope of the CCPA. You have the right to request that we disclose the Personal Information we collect, use, disclose and sell about you. Section 2 of this Policy explains the categories of Personal Information we collected over the past twelve (12) months, why we collected this information, and the third parties with which we shared it. California’s “Shine the Light” law (Civil Code section 1798.83) also permits California residents once per calendar year to request and receive information about a business’ disclosure of certain categories of Personal Information to other companies for direct marketing purposes. If you are a California resident and would like a copy of this notice, please submit a written request to us via email at hello@secondlook.co. You must put the statement “Your California Privacy Rights” in your request and include your name, street address, city, state, and ZIP code. We are not responsible for notices that are not labeled or sent properly, or do not have complete information. We will not discriminate against you for exercising any of your rights under the CCPA, including, but not limited to (i) denying goods or services to you, (ii) charging different prices or rates for goods or services, or (iii) providing a different level or quality of goods or services to you.